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Their response time is excellent. We started with no reviews on Google or TripAdvisor. With their help, TripAdvisor quickly became our 5th highest conversion source. In 2015, all of our reviews on both Google and TripAdvisor are 5 stars! They really make it easy for us so we can focus on what we do best - sailing!
9 Cloud helped us with a false negative review from a disgruntled employee. Thanks to their awesome support, we were able to get the review easily removed.
Great reviews mean more website traffic – many of our clients see large improvements (350%, 495% and more) in year-over-year traffic from Yelp and TripAdvisor.
Our review request emails have an average open rate of 70.37% (and climbing!)
Our clients had an average growth of 326.75% in TripAdvisor reviews after using our review management tools.
90.91% of clients using our review management system maintained or increased their Google, Yelp and TripAdvisor rating scores.